Making it easier to manage privileged access security

We strive to provide ever more exceptional, robust protection from cyber threats for organisations across the globe, making it easier for them to manage privileged access security.

And as part of that ongoing mission, we’re continually enhancing our solutions.

The latest updates to Osirium PAM, available now:

  • improve the user experience, reducing the friction that slows down administrator tasks
  • increase resilience to ensure PAM is always working to the max

Boosting resilience

Our new release contains some excellent upgrades we’re excited to share.

Privileged Access Management (PAM) is a critical foundation to cyber security. PAM availability is therefore critical and to further bolster the resilience, the latest update (v8.2) brings a new, simpler way of ensuring high availability (HA) of the PAM service.

This unifies and simplifies the existing high availability services in Osirium PAM (known as “Clustering” and “Mesh”) for an enhanced, pragmatic solution that balances reliability with ease of management. Among the benefits of the improved HA is a fast failover to standby servers with full history ready to go.

Talking of resilience, check out our new video showing you five key ways to boost it by ensuring your infrastructure is ready to ensure high availability of the PAM service.

Improving productivity and user experience

Based on customer feedback, we’ve further enhanced the PAM user experience for IT admins. Most IT environments have hundreds or thousands of systems to be managed. Finding the right device or service quickly is essential to ensure admins aren’t slowed down. In addition to the already powerful search and filtering options on devices lists, we’ve added a great new productivity feature - device pinning.

We discovered how much our customers liked a new feature called “recently accessed” in a previous iteration and after meeting with them, found they were using the “recently accessed” as a de-facto shortcuts list. However, they wanted the cap on the most-recently accessed device history to be removed and preferred to have control over a shortcut list to place things in an order logical to them.

As we delved into this further, we could see we could improve users’ experience by giving them the ability to customise a shortcuts list.

Delivering on customer requests

So, having listened closely to what customers wanted, we’ve made the following improvements:

  • The “My Access” page now contains two tabs.
  • The “Access Finder” tab provides users their entire inventory of available access just as it has in the past.
  • Now a user can pin any number of devices of interest from the Access Finder tab and a shortcut will appear in the new “Shortcuts” tab.
  • There, they can drag-and-drop these pinned items to a custom order suited to their preference.
  • This tab also retains the “recently accessed” devices that we know users like

The end result? We’ve improved the user’s workflow, with an element of customisation thrown in and they can find and connect to the right device faster than ever.

Here is what it looks like: 

The benefits of upgrading

We know that not everyone is always keen to upgrade to a new release immediately. However, there are various benefits of doing so.

With the 8.2 release you get better resilience, improved customer experience and workflow, increased efficiency.

And in general terms, upgrading software:

  • Maximises security
  • Improves functionality
  • Enhances performance
  • Fixes flaws and bugs
  • Easier to use
  • Ensures full technical support remains available

Want to upgrade?

Would you like to upgrade your Osirium PAM software to 8.2? Let us know. Get in touch today.

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