IT Process Automation Buyer's Guide

IT Process Automation Buyer's Guide

Overworked IT teams need to be able to delegate repetitive tasks such as reset password, or create accounts. Tasks, such as these, are able to be handled by Help Desk Engineers or even end-users for self service if delegated properly.

There are many situations where automation can be highly productive, including user account management, auditing user access, retrieving billing information, or checking server status.

But automation has to be done carefully - it needs to be aware of the security requirements for IT systems, audit needs, and, importantly, be easy to use when creating new automation scripts

Get this complementary Buyer's Guide to learn how to assess IT automation options and choose the best solution for your organisation.

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