Despite the challenges of the pandemic, 2020 has seen Osirium perform strongly. We added a record number of new customers, saw 99% retention among our existing clients, and expanded our network of channel partners both in the UK and overseas.
We are pleased to report the Group’s results for the year to 31 December 2020, which demonstrate an effective response to the challenges faced during the period and a return to trading momentum through the second half. Despite this setback, we achieved a record Q4 for bookings, reflecting the return of demand for Osirium’s products and the stabilisation of our end-markets.
Our customer numbers grew 28% through a number of significant new contract wins, including against our largest competitors. We are also proud to have achieved 99% SaaS contract renewals from our existing customer base, the best possible endorsement for our proposition.
Investment for future growth remains a strategic priority for the Group. We have focused on product enhancements within our privileged access suite to drive value for our customers, and investment in our partner network during the year has expanded our addressable market.
Home working has laid bare many of the risks to cybersecurity among organisations, and IT professionals have made PAM a priority to ensure their company data, privileged accounts and regular business processes remain secure.
Co-Founder and Chief Executive Officer