Osirium wins 14 awards as independent researchers name it ‘flagship PAM leader’
Osirium PAM wins gold and named number one for vendor support
- Osirium named a leader in the global PAM market
- Vendor awarded gold medal by Software Reviews website
- User views at heart of top-ranking performance
- Performance highlighted in the 2023 PAM Data Quadrant
- Named best of all providers for live monitoring and password vaults
Independent researchers have named Osirium a ‘flagship leader' in the global PAM market after an extensive and highly detailed study assessing 14 different providers.
Osirium earned a gold medal for its overall score of 8.7/10 - putting it joint top of the table among all European and North American-based PAM providers.
The Software Reviews report, based on in-depth interviews with customers, examined many product features and customer service areas.
The UK’s leading PAM provider won multiple awards, including being named number one for vendor support, and ‘Top Rated' for 14 separate categories.
Glowing reviews from users helped Osirium earn the accolade.
Principal IT research and consulting firm Info-Tech Research Group (ITRG) assessed the “collective knowledge of real users” to determine the ratings for the 2023 PAM Data Quadrant.
High scores for satisfaction with product features, vendor experience, capabilities, and emotional sentiment, earned the high-placed ranking.
The overall 8.7/10 score represents the complete and aggregated satisfaction score from end users.
Osirium secured the highest satisfaction ratings of all PAM vendors for:
· Privileged Session Monitoring and Control
· Password Vaulting
· Live Session Monitoring
Among the strongest areas of performance were:
· Vendor support
· Ease of Implementation
· Ease of Customisation
These helped Osirium to record a 100% ‘Plan to Renew’ among users.
Osirium also received a high ‘Emotional Footprint’ score of +90%, receiving high scores around product experience and service experience.
Additional metrics in which Osirium ranked highly include:
· Negotiation and contract experience
· Conflict resolution
· Strategy and innovation experience
The ‘Emotional Footprint’ evaluation criteria makes the ITRG Data Quadrant different from other analyst reports, taking into account customers 'feelings about service, negotiation, product impact, conflict resolution, and strategy and innovation.
Software Reviews explains: “Satisfaction with your software vendor is more than strong features at a good price. Your relationship with your vendor will have a significant impact on both your short- and long-term satisfaction with the platform.
“The Emotional Footprint aims to quantify the value of the relationship by measuring aspects of the provider not typically quantified by RFPs and POCs: which vendors are most reliable, which are trustworthy, and which continue to innovate.”
About ITRG’s Software Reviews Data Quadrant Awards and Software Reports:
Software Reviews Data Quadrant Awards recognise outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.
Osirium Technologies plc (AIM: OSI) is a leading UK-based cybersecurity software vendor delivering Privileged Access Management (PAM),Endpoint Privilege Management (PEM) and Osirium Automation solutions that are uniquely simple to deploy and maintain.
With privileged credentials involved in over 80% of security breaches, customers rely on Osirium PAM's innovative technology to secure their critical infrastructure by controlling third party access, protecting against insider threats, and demonstrating rigorous compliance.
Osirium Automation delivers time and cost savings by automating complex, multi-system processes securely, allowing them to be delegated to Help Desk engineers or end-users and to free up specialist IT resources. The Osirium EPM solution balances security and productivity by removing risky local administrator rights from users, while at the same time allowing escalated privileges for specific applications.
Founded in 2008 and with its headquarters in Reading, UK, the Group was admitted to trading on AIM in April 2016. For further information please visit www.osirium.com.