Active Directory is at the heart of almost all IT estates. It's critical for security but it also generates more help desk calls than almost any other system. The most frequent requests include reset user account, update password or add user to a group so they can do their work. But these tasks usually need a valuable and experienced member of the IT team.
In this webinar, we look at why AD is so critical, the tasks that are swamping IT help desks and show how automation can be deployed to reduce the backlog, improve security and customer service.
You will see how Osirium Automation can automate the most common AD tasks and get recommendations on how to get started.